This is our second vehicle purchase from Nalley Honda. Both times we had great salesmen, no pressure, purchase experiences.
Bought a 2016 civic that was previously leased. Contacted Ashley and they worked out a price and five year warranty for a great price compared to my credit. I'm building credit with this car and she made the deal happen. Before I took the car, it needed a new windshield that was a backordered item and then needed special programming to set the adaptive cruise. Ashley communicated with me through the process and even met me on her day off for me to pick up car when they were finished with it. She provided A++ service.
The best customer service I’ve ever had. My wife is training at FLETC in Brunswick and the AC went out to put it simply. The service department gave her a loaner for about 2 weeks or longer while they troubleshot the air conditioning. However she graduated before they could solve the issue. After discussing the circumstances with the Service manager, Ben, and Ben taking my case to the GM, Ray, they refunded about half the labor costs accrued during the course of work on my wife’s car. I consider this as exceeded my expectations as having worked in retail and repair business I know that giving refunds are NOT business as usual. I have full confidence that given more time they could have fixed the car. We just ran out of time and have to return home which is out of state. My thanks to everyone involved at Nally Honda for taking such great care of my wife and treating us with respect and really like family as she did have a car with air conditioning during the hot Georgia summer! I would highly recommend the the service department at Nally and you can tell them I sent you! Oh and as a P.S. the loaner was an Accord with all the bells and whistles so we ended up buying a CR-V at our local Honda dealer. She just couldn’t go back to the old civic after having experienced first class! Thanks Nally, Ben and Ray!!
This was the best experience I ever had when buying a new car my husband and I am very pleased with the salesman and the staff
OMG! This team of guys were GREAT! I am leaving with a brand new 2019! Jason and Jeremy treated me like royalty. The finance guys are nothing but gentlemen. Everyone was so patient with my indecisiveness. I have a new love for this car dealership! #love4nalley!
I had a great experience with Nalley Honda of Brunswick. I can honestly say they bent over backwards to get me into the vehicle I was wanting to purchase at a very reasonable price. The vehicle, a 2018 Honda CRV had a small scratch on it from the previous owner and it was repaired beyond my satisfaction! Thank you Jeremy, John and Natalie for all you did for this satisfied customer. I will definitely recommend you to my family and friends!
Best car buying experience I ever had.
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